Frequently Asked Questions

Answers about the Soluna ecosystem — the Wellness App, Specialty Rx, and Family Rx. Have something else in mind? Our team is a message away.

Getting started

What is Soluna?

Soluna is a family of three wellness and healthcare properties: the Wellness Companion App (free tracking and education), Specialty Rx (licensed compounded peptides), and Family Rx (licensed telehealth). Each is built and operated by the same team.

Which Soluna product is right for me?

If you just want to track medications, supplements, or habits, start with the Wellness Companion App — it's free and open to everyone. If you're looking for a specific compounded peptide, Specialty Rx starts with a provider evaluation. If you want to talk to a licensed provider about a general or ongoing health need, that's Family Rx.

Do I need to create an account?

Yes — each product currently has its own account and sign-in. We're working toward a single account across all three Soluna properties; until that ships, you'll sign up separately for each product you use.

Our products

What is the Wellness Companion App?

A free app for tracking every medication, supplement, and vitamin you take — for yourself or people you care for. It's for tracking and education only; it doesn't provide medical advice or dosing guidance.

What is Specialty Rx?

Prescription, pharmacy-compounded peptides. You browse freely, but every order requires a licensed provider's evaluation first — a prescription is never guaranteed. Compounded products are not FDA-approved and are not reviewed by the FDA for safety, effectiveness, or manufacturing.

What is Family Rx?

Telehealth visits with a licensed provider for everyday and prescription needs — quick virtual visits, with prescriptions sent to your pharmacy when appropriate. Family Rx is not intended for emergencies; if you're experiencing one, call 911.

Availability & pricing

Which states are Specialty Rx and Family Rx available in?

Both are currently available in Florida, with more states being added as licensing expands. The Wellness Companion App has no state restriction and is available everywhere.

Is the Wellness Companion App free?

Yes — the Wellness Companion App is free to use, with no purchase required.

How much do Specialty Rx and Family Rx cost?

Pricing depends on the specific product or visit and is shown before you're asked to pay — visit Specialty Rx or Family Rx directly for current pricing.

Account & privacy

Is my information shared between Soluna products?

Each product keeps your information within its own systems today. Prescription and clinical information for Specialty Rx and Family Rx is handled separately from the Wellness Companion App, which doesn't collect or store clinical data.

Does the Wellness App give medical advice?

No. The Wellness Companion App is for tracking and educational purposes only — it doesn't diagnose, treat, or provide medical or dosing advice. For an evaluation or prescription, use Specialty Rx or Family Rx.

Support

How do I contact Soluna?

Use our contact page for general questions about the Soluna ecosystem.

Who do I contact about a specific order or appointment?

For anything specific to an existing Specialty Rx order or a Family Rx appointment, reach out directly through that product's own site — their teams can pull up your order or visit details faster than our general contact form can.